Multiple Microsoft services are currently down globally

Multiple Microsoft services are currently down globally
By Trevor Mogg

Multiple Microsoft services are currently down, or performing very unreliably, for users globally.

The problems, which started at around 3:30 p.m PT, have impacted Microsoft 365, and as a result are affecting products such as Office.com, Outlook.com, Teams, OneDrive, and most other Microsoft services that that rely on the cloud to function.

According to Downdetector, areas impacted by the outage include the U.S., Japan, and parts of Australia, New Zealand, and South America.

The company acknowledged the issue in a tweet and said it is “working to identify the full impact.”

We’re investigating an issue affecting access to multiple Microsoft 365 services. We’re working to identify the full impact and will provide more information shortly.

— Microsoft 365 Status (@MSFT365Status) September 28, 2020

In a later tweet, Microsoft said it believed it had “identified a recent change that appears to be the source of the issue. We’re rolling back the change to mitigate impact.”

But after performing the supposed fix, it later added: “We’re not observing an increase in successful connections after rolling back a recent change. We’re working to evaluate additional mitigation solutions while we investigate the root cause. Please visit status.office.com for additional information on this issue.”

We’re not observing an increase in successful connections after rolling back a recent change. We’re working to evaluate additional mitigation solutions while we investigate the root cause. Please visit https://t.co/AEUj8uAGXl for additional information on this issue.

— Microsoft 365 Status (@MSFT365Status) September 28, 2020

Digital Trends has reached out to Microsoft for more information and we will update this story when we hear back.

This story is developing and will be updated.

September 29, 2020 at 12:55AM
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